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RTS Training


Lyndsey Bell, Acting Police Sergeant, Guernsey Police

“I have been a Police Officer for 15 years, during this time I have been a first responder to suicide but also bereaved by suicide through a sibling. Even with my experience of suicide, the training really opened my eyes to the wider subject matter delivered by amazing trainers whose knowledge and experience shone through. The variety of the training course was effective and it motivated the group to positively engage which resulted in some very good open conversations. The training resources were also impressive and professional with a lot of useful information provided electronically for future reference and sign posting. I would certainly be keen to return and complete any similar training.”

PABBS – In House Training – Guernsey – March 2024

Louise Whittaker, Advanced Paramedic, Mental Health, Yorkshire Ambulance Service NHS Trust

“This event provides time and space to both listen and learn but also to reflect. As a paramedic who has attended deaths by suicide and experienced the loss of colleagues taking their own lives I cannot understate the importance of understanding the impacts on families, friends and even distant acquaintances. To have the honour of learning from people with lived experience is inspirational and will leave a lasting impression on your teams.”

RTS – Emergency Services – Yorkshire Ambulance – March 2024

Margaret Toward, Welfare Manager, Durham Police

This training has value in better understanding and guiding a caring response to those bereaved by suicide.  It’s an issue colleagues not only encounter in operational roles, but also within the communities we live, and the organisations in which we work – so the impact that sensitive , compassionate and supportive response can make is immense. Knowledgeable trainers, engaging delivery.  I attended a multi-agency training event which helped maximise sharing of local knowledge and collective understanding which was an added bonus.

RTS – Emergency Services – Durham – Nov 29th 2023

Kasey Grainger, Watch Manager, Cumbria Fire and Rescue Service

I found this course very insightful and educational, it has left me with a greater awareness around the topic especially when talking about suicide or attending these types of incidents.  I think the course is of greatest benefit when it’s a group of different agencies.  Very worthwhile attending for anyone who may respond to suicide incidents.

RTS – Emergency Services – Carlisle – Oct 11th 2023

Dave Bradshaw, Watch Manager, Thornaby Fire Station

As an operational Watch manager at Thornaby fire station which specialises in water rescue for the Brigade area, we deal with many incidents involving suicide or attempted suicide. We tend to deal with such incidents in a professional manner similar to the way we deal with all our incidents by trying to ensure the safety of our crews whilst hopefully saving life as we often do. We perhaps sometimes don’t give enough thought to the individual or their families or the impact we as professionals can have in those initial moments. The RTS training was presented brilliantly in a way that captivated all that attended and in future as incident commander I will be more aware and hopefully be able to give extra support to those affected including my own crews.

RTS Emergency Services – Hartlepool – October 4th 2023

Katie Love, Fire Officer, Cleveland Fire and Rescue Service.

Excellent course for anyone who manages people in the emergency services. Gave me more of an insight of the role we play been the first on scene at a suicide incident. It made me realise the impact that we can have on people at there worst times. Really informative and well presented for a difficult subject and valuable discussion have been raised by the issues of mental health in our service.

RTS Emergency Services – Hartlepool October 4th 2023

Wendy Booth, Clinical Navigator - Paramedic Senior Clinical Advisor, Yorkshire Ambulance Service NHS Trust

As a Paramedic of 18 years, I have often attended those who have died by suicide, and always felt out of my depth when speaking to families or friends around the patient, what do you actually say to someone who’s loved one you cannot help.  Hearing the lived experience of Angela opened my eyes as to how the small gestures matter, how the blanket around a shoulder, a separate space or even just a shoulder to lean on is important.  It is invaluable training for anyone who will come into contact with the relatives of those who have died by suicide, to better understand how the things we say and how we act may have an impact on the family for may years to come.  


RTS – Emergency Services – Yorkshire Ambulance – Sept 7th 2023

Gillian Furness, Station Officer, Northern Ireland Ambulance Service (NIAS), Armagh & Banbridge

Just a quick note to say how much I enjoyed the ‘Responding to Suicide’ course that I attended yesterday, it really is one of the best courses that I have been lucky enough to complete in my 23 years in NIAS.  It was informative, useful, emotional and practical and I feel that it will be so beneficial for me in my current Station Officer role, from either the perspective of responding to calls or supporting staff that have attended calls involving suicide and it has also enhanced my ability to support staff that may be struggling emotionally themselves.

Can I just add that the lived experiences of Angela and Lee were so meaningful and so beneficial from the perspective of giving us (as first responder emergency personnel), an insight into the needs of the people that we will potentially be dealing with when responding to an emergency call involving suicide.  I felt that the training was very enlightening and will certainly enhance my practice as a Paramedic and has enhanced my understanding around suicide immensely.  In my opinion, this course is a must for all emergency personnel.

Thank you for the hard work and dedication that it has surely taken to create and deliver this training.

RTS – Belfast – June 7th 2022

Gary Jones, Clinical Support Officer, Northern Ireland Ambulance Service (NIAS)

Can I just say again, the delivery was superb, with the key strength being both trainers in my eyes.

The way in which they described their own personal experience of suicide was just so powerful and will stay with me a lifetime.  As a result my interactions and response at any future death by suicide will be directly as a result of the RTS training and the detailed insight they provided.

This training is a must for any emergency service provider and is a credit to you all!

RTS – Belfast – June 7th 2022

Sharon Cooper, Police Constable, Police Services of Northern Ireland (PSNI)

The training was emotional. The Trainer created a safe space for us to explain our thoughts in the group activities. I am able to signpost persons to local organisations as additional support and respond to risk. I feel this training has built on my knowledge about prevention of suicide.

Thank you to the Trainers.

RTS – Belfast – June 6th 2022

Brendan Duff, Police Constable, Police Service of Northern Ireland (PSNI)

“Responding to Suicide is the first time that statistical based information concerning suicide has been presented to serving officers in a way that is matter of fact, clear and  operationally relevant. It allowed me to see, and more importantly gave me the time, to understand the impact suicide has had on our community, our families but also on “us” I felt considered and that the hidden sacrifices I have made in working with people, were important. I felt like someone had really taken the time to try and understand what I had went through and the toll it had taken on me and my family. The heart of it was “ How can we do this better?” It was very validating and I felt lighter and more connected with my colleagues as a result. Thank you.“

RTS – Belfast – June 6th 2022

Anne Lavery, Police Sergeant, Police Service of Northern Ireland (PSNI)

Once again, thank you sincerely for a wonderful programme. From start to finish, I found it to be extremely informative, educational, heart-rendering yet so very necessary for front line operational officers and indeed anyone who has the potential to come into contact with anyone else affected by suicide. I can say with certainty, it is one of the most interesting and helpful courses I’ve participated in.

RTS – Belfast – June 6th 2022

Bronagh McQuillan, Registered Paramedic and a Registered Nurse., Northern Ireland Ambulance Service (NIAS)

As a clinician of 30+ years I have responded to or dealt directly with those bereaved by suicide many many times. It was always the type of call I dreaded because I felt ill equipped to be able to deal with the questions and raw grief that always came from the relatives present or who would arrive on scene. Sorry for your loss seemed so inadequate at these calls and many times I am ashamed to say I had no words and maybe just hugged the relatives. 

This course and especially the delivery of it by Angela Lee and Sharon, has made me stop and think about how to better deal with the scene, improve my communication with the bereaved relatives, and the impact that we as responders have long term with our actions and words on those who have suffered loss by suicide. I would highly recommend this training to all those who respond to death by suicide calls. No matter how much experience you think you have you will learn something new and will be better equipped to respond to those bereaved. 

RTS – Belfast – June 7th 2022

Carla Pearce, Hampshire Police

I am an experienced serving front line officer and I gained a lot from this training day. The lived experiences of those providing the training made it extremely engaging. I think this should be rolled out to all police officers during initial training. I would have benefited from having it many years ago.

RTS- Hampshire Police – May 27th 2022

Jodie Bosworth, Hampshire Police

“The RTS Training gave me the insight and learning to proactively support families managing suicide bereavement, it highlighted to me the importance and potential of introducing Suicide Family Liaison Officers across Hampshire. The trainers lived experience of suicide was fundamental to the training and very impactive”

With very many thanks.

RTS – Hampshire Police – May 27th 2022

Sal Ferris, Police Sergeant, Hampshire Police

As an operation Police Officer and a supervisor, my team and I often attend incidents relating to mental health crisis, in the demanding workplace staff are also facing situations of personal crisis which as supervisors we have to manage and support which is difficult with little or no formal training in this complex area.

I was quietly confident I knew and understood enough to equip me to do a good job, however, after this training event I knew so much more and quickly admitted I didn’t know as much as I thought I had.  The training presentations, lived in experiences shared, literature and signposting to information was top class.  This was a really empowering event and I would highly recommend anyone who has the opportunity to attend one of these events to engage with it.  You will come away wiser and confident to look at and deal with any situation in a far more proficient manner.

Thank you to the team, with Mental health such a high profile focus it’s good to know that there are organisations out there that can help steer us towards better knowledge and understanding

RTS – Hampshire Police – May 27th 2022

Hampshire Police

The course was excellent and the feedback from those attending has been great and the consensus was that it has improved understanding of what is a very difficult issue, that people in general including police officers shy away from. The course was expertly managed by the trainers who were able to create an informal and relaxed atmosphere which assisted in helping the people in the room share their own experiences. This was very important as not only for those telling their stories but also a great deal of learning comes from those honest and open conversations in the room and listening and learning from others lived and professional experiences.  We hope to roll the course out wider organisation in the coming months

RTS – Hampshire Police – May 27th 2022