I found the training to be extremely valuable to my practice. It gave me an insight in how to work with families in a caring and compassionate way. It help me recognise that as a professional I tended to keep a professional/corporate image, when in fact all that is needed is a listening ear and compassionate. I found the course to provide theoretical and practical advice. I left the course feeling motivated, not only for my own practice, but to influence change within my organisation. Thank you again for such as fantastic course.