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Dr Pauline Nelson is a researcher in the organisation and delivery of health and social care services. Her work brings to light the perspectives of service users, carers, health professionals, service managers and policy makers about their experiences of receiving/delivering care. She has over 20 years’ experience in research and around 40 academic publications spanning a range of international journals (health services/policy; psychology; medicine; primary care; nursing) and between 2015 and 2019 was Section Editor for Qualitative Research at the British Journal of Dermatology with a particular focus on the emotional and social impact of living with long-term skin conditions. She has a personal interest in improving support for those bereaved by suicide and is a key writer on several academic papers and reports related to the evidence-based ‘Postvention Assisting those Bereaved by Suicide’ (PABBS) training.


  • PhD: ‘Parents’ Experiences of Children’s Treatment for Cleft Lip and Palate’ (2010, University of Manchester)
  • Diploma in Careers Counselling (1988, Manchester Polytechnic)  
  • BA (Hons): French Studies 2:i (1987, University of Manchester)

Read more about Pauline

Pauline’s impact:

Academic papers

  • Nelson PA, Cordingley L, Kapur N, Chew-Graham CA, Shaw J, Smith S, McGale B, McDonnell S. (2020) ‘We’re the first port of call’ – Perspectives of ambulance staff on responding to a deaths by suicide: A qualitative study Frontiers in Psychology https://doi.org/10.3389/fpsyg.2020.00722
  • McDonnell S, Nelson PA, Leonard S, McGale B, Chew-Graham CA, Kapur N, Shaw J, Smith S, Cordingley L (2020) Evaluation of the impact of the PABBS Suicide Bereavement Training on clinicians’ knowledge and skills: A pilot study Crisis: The Journal of Crisis Intervention and Suicide Prevention https://doi.org/10.1027/0227-5910/a000646


Nelson PA, McDonnell S & Walraven-Thissen A (2019) South Yorkshire & Bassetlaw Integrated Care System Suicide Prevention Programme: Developing a South Yorkshire & Bassetlaw Approach to Bereavement by Suicide Workshop Report Suicide Bereavement UK.


‘The Conversation’
Chew-Graham CA, Nelson P and McDonnell S (2020) The mental health impact on ambulance staff of responding to suicide calls https://theconversation.com/the-mental-health-impact-on-ambulance-staff-of-responding-to-suicide-calls-141562

Plain language summaries of research studies

  • Foggin paper
  • McDonnell paper
  • Wainwright paper
  • Nelson paper